From 50 kits or 10 assembled vases

Refund Policy

Last updated November 15, 2026

Defective items

We accept returns only for defective items. If an item arrives defective, write to us through the contact form on our Contact page with your order number and a photo of the defect. We replace it or refund it.

An item that arrives damaged in transit or is not what you ordered counts as defective.

Other returns

Items that are not defective cannot be returned.

Cancellations

You can cancel an order that has not shipped yet for a full refund.

Refund Policy | Stemvase